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CANCELLETION   POLICY  AND  REFUNDS  POLICY:

Travel Point Africa Cancellation policy applies to the package offered, upon payment of deposit and Confirmation of reservation.

Cancellation of booking or failure to join a tour will result in retention of funds by Travel Point Africa as described below:

 * Upon receipt of  written cancellation by any member of the tour indicated on this reservation  30 days    or longer  prior to departure. 20% of the reservation of the cancelling party will be retained by Travel Point Africa and the balance of the package price refunded.

* If  a cancellation  is received at least 14 days and up to 29 days prior to departure , 50% of the package price will be retained by Travel Point Africa.

* If a cancellation is received less than 14 days prior to departure. 100%  of the total package price will be retained by Travel Point Africa  and all outstanding payment will become payable immediately.

* Should the cancelling party be able to find a replacement for themselves no less than  14 days  prior to departure  and the replacement  completes  this booking  form individually, no retention of  funds will take place. However, should no replacement be found by  14 days prior to departure , a 100% cancellation penalty  will apply to the  cancelling  party .

*  Travel Point Africa  and its  agents  reserve  the  right  to  terminate, at  the discretion and with immediate  effect,  the  participation  of  any  person  on the tour/ tours.

 

REFUNDS  PROCESSING  FEE:

  • While processing a refund , a 3.5% Credit  Card fee  is  charged  to the  client’s  Visa, AMEX, MasterCard,  and   4 % Credit Card  fee is  charged to  the client’s  Dinner and Discovery Cards.
  • When a refund  is processed  using  a Bank  Wire Payment, bank charges apply.
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